Define the term “Sigma Level.”

The term "Sigma Level" refers specifically to a measure of process capability that quantifies the number of defects per million opportunities in a process. It is an important concept in Six Sigma methodology, which aims to improve processes by reducing variability and defects. The higher the Sigma Level, the fewer defects are produced.

A Sigma Level of 6 indicates that a process generates fewer than 3.4 defects per million opportunities, which signifies a highly capable process. This measurement allows organizations to evaluate and compare the effectiveness of their processes in relation to quality standards. Since Sigma Level directly correlates with the quality of output, assessing it provides a clear indication of a process's performance and areas that may require improvement.

The other choices do not accurately capture the essence of what Sigma Level represents within the context of Six Sigma. For example, while product lifespan and process speed are important metrics in certain contexts, they do not directly pertain to defect measurement and process capability as outlined by Sigma Levels. Similarly, the metric for customer satisfaction is essential for understanding customer perceptions but is not linked to the quantitative assessment of defects and process efficiency that Sigma Level entails.